E-Comm 9-1-1 answers most 911 calls in BC. You need no diploma beyond high school, but you must pass typing, CritiCall and security screening.
No public BC training program is required: E-Comm, RCMP and BCEHS train new hires (paid). (source)
When you can apply: "BCEHS accepts ongoing applications for part-time EMCT and EMD positions in the Vancouver Island and Kamloops dispatch centres." (source)
| Detail | Source | |
|---|---|---|
| Requirements · Education | High school diploma or equivalent | source |
| Requirements · Typing | 44 wpm | source |
| Requirements · Citizenship | Citizen or PR for at least 3 of the last 5 years | source |
| Requirements · Screening | VPD enhanced security clearance; audiogram; 3 references | source |
| Requirements · Availability | Full-time 12-hour rotating shifts | source |
| Renewal | not published No licence or CE cycle published | source |
| Who hires | E-Comm 9-1-1 (main BC provider) | source |
| Hiring tests | TalentClick personality/aptitude assessment | source |
| Hiring tests | CritiCall Recruitment Testing Session, 90 min, must pass all modules | source |
| Hiring tests | Panel interview | source |
| Training | Paid; about 16 weeks formal training then 5-week mentoring, within 9-month probation | source |
| Where training happens | E-Comm sites (e.g. Lower Mainland, Vancouver) | source |
| Cost to you | Cost to you: $0, training is paid. E-Comm: "Successful applicants will undergo a paid training program that involves a blended learning style (in-class, e-learning, on-the-job)." BCEHS: "BCEHS pays employees while they attend training." Verbatim; second quote from BCEHS EMD FAQ | source |
| Starting pay | Not stated on an official E-Comm page. See E-Comm hiring. | |
| How to apply | Official page | source |
A high school diploma or equivalent, 44 wpm typing, citizenship or PR for at least 3 of the last 5 years, VPD enhanced security clearance, an audiogram and 3 references.
A 90-minute recruitment testing session. You must pass every module.
Yes. About 16 weeks of formal training then 5 weeks of mentoring, within a 9-month probation, with no tuition.
Full-time 12-hour rotating shifts.
We could not confirm E-Comm’s wage on an official page. Check E-Comm’s current posting.
This page relies on the official pages below. Rules, fees and processes change, so check the authority before you apply or spend money.
Links checked November 1, 2026. Found an error or a broken link? Report it.